He whakamāoritanga tēnei i whakaratoa hei āwhina. Ki te rerekē ngā kōrero, ko te putanga reo Rūhia te mana nui.
Tukunga
He pūmanawa rorohiko a DeskOne ka tohaina ā-matihiko. Kāore he mea e tukuna ā-tinana; ko te tikanga o te “tukunga” ko te tuku i te kī raihana e whakahohe ana i te putanga katoa o te Papatono.
Te āhua o te mahi
- Tikiake, tāutahia hoki te Papatono mai i deskone.ru.
- Whakahaerehia a DeskOne — ka whakaatu te matapihi whakahohe i tō waehere rorohiko ahurei (HWID).
- Haere ki te Paetukutuku, tukuna he ota me tō waehere rorohiko me tō wāhitau e-mail, ā, utu mā tētahi tikanga e pai ana ki a koe.
- Ina tae mai te utu, ka hangaia aunoatia te kī raihana, ka tukuna ki te wāhitau e-mail i hoatu e koe; ka wātea anō ki tō pūkete i te Paetukutuku (“Aku raihana”).
- Tāurua te kī ki te matapihi whakahohe o te Papatono — ka tangohia te tepe o te aratau kore utu (2 hāora o te whakamahinga i te rā).
Te wā
I te nuinga o ngā wā ka tukuna aunoatia te kī i roto i ētahi meneti torutoru i muri i te utu. I ngā wā onge e raru ana te hangarau, tērā pea ka tae ki te 24 hāora.
Ki te kore te e-mail e tae mai
Tirohia te kōpaki Pāme/Whakatairanga o tō pouaka mēra me te wāhanga “Aku raihana” o tō pūkete i te Paetukutuku. Ki te kore tonu e kitea te kī, tuhi atu ki support@deskone.ru me tō wāhitau e-mail me te tau ota.
Ngā kamupene me ngā kaipakihi takitahi
Kāore anō kia whakaaunoatia te tuku nama motuhake me ngā tuhinga whakakapi mō ngā whakahaere — tēnā whakapā ki support@deskone.ru i mua kia whakaaetia te tikanga utu me ngā tuhinga.
Kua whakamāramatia ngā tikanga utu me te whakahoki moni ki te whārangi Utu me ngā whakahoki moni.